Founded in 1996 and with more than 25 years of experience in the customer service industry, Icona Srl is an integral part of the Icona Technology Spa Group, listed on the Vienna Stock Exchange (ticker: CARE)
Icona’s team firmly believes that client relationships and subsequent engagement should always be based on seriousness, professionalism, and ethics. The success of our clients is what we pursue to create lasting relationships based on trust.
Icona Srl is certified to international standards ISO 27001 and ISO 9001, thus testifying to our commitment to excellence and compliance with industry best practices, and fully compliant with the European Union’s General Data Protection Regulation (GDPR), ensuring high levels of protection for our customers’ private data.
Choosing Icona Srl means gaining innovative solutions and a commitment to a sustainable future. We focus on reducing environmental impact by continuously improving our digital solutions and promoting energy efficiency.
Icona Srl provides a dedicated team of Project Managers and Customer Success Managers. Our professionals work closely to understand your business challenges and ensure maximum value from our solutions.
In addition to Service Qube, Icona Srl offers a complete ecosystem of software solutions (Acty, Deskoala, Livecare Support and PlanGei).
Icona Technology S.p.A. Group, listed on the Vienna Stock Exchange, stands out as an established leader in the digital technology and solutions industry.
It includes Icona Srl and EXPLAN consulting Srl, which synergistically contribute to the group’s commitment to excellence and innovation in the technology landscape by offering solutions for the digitization of care supported by solid experience and technological expertise
